All of our staff have been returned to work at office.
One of the advance working at office is we can now use our IP-Phone.
We also some new staff including Mia, Frank, Arthur joining us.
For everyone to better understand the function of our IP-Phone, I have found the Phone Handset Manual for your easy reference:
You may need to sign in using our law firm email account to our internal website and to check the link in the relevant pages and find the PDF of the Manual.
Everyone must ensure yourself familiar with the operation of the handset, including but not limited to the transfer, forward, conference etc. for our handset.
Everyone must also ensure yourself familiar with your mobile phone handset 3-way conference function.
We believe above ability is foundation and basic skill for your office work.
Phone Use Policy:
For most of us, you should have a company mobile phone. Therefore,
When call Aus Mobile, please use your mobile phone as our mobile plan includes unlimited Aus mobile alls.
When call Aus landline, you can use mobile phone or the IP phone.
When call overseas, as most of our mobile plan does not have international call credit, please use your IP phone.
Update
Initially we set up our IP phone system inside our company, physically. So that we have our own physical server in our Melbourne office for the IP phone system. It cause the problem of maintenance, the potential movement issue and physical allocation of the phone handset issue (meaning we cannot use the phone at home or elsewhere except the handset must be in our offices -- Melbourne or Sydney -- as we have to use special VPN to connect the phone handset to our Melbourne office).
Now we are arranging our IT support to upload the server to cloud for our IP Phone System.
We expecting the upgrading will be finished by the end of Jan 2021. Your extension number may be reassigned and every handset may have its own external number such as 02 87053708 which would be your direct number. Whether we should include our direct number on our business card and email signature will be discussed at a later stage.
After this, IF we have to work from home, one staff may bring the handset home and plug into a router connecting to internet, then the staff can use it at home and all internal extension number can be used easily.
Thanks for your attention.
Fei Wang
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